Refund Policy

We want you to be happy with GLYPH. You can request a full refund within 14 days of your purchase date for any reason.

How to request a refund

Payments are processed by our Merchant of Record, Paddle.com. To request a refund:

• Visit paddle.net, enter the email you used at checkout, and follow the link to your purchase; or
• Email kcrozier.creative@gmail.com with your order reference and we will arrange the refund with Paddle.

Subscriptions

Cancelling a subscription stops future renewals; the current paid period remains active until its end date. The 14-day refund window applies to your initial purchase. You can cancel any subscription from your account page at any time.

Credits

Unused credit packs purchased in the last 14 days are refundable. Credits already consumed are not refundable.

Chargebacks

Please contact us before initiating a chargeback — we can almost always resolve the issue faster directly through Paddle.

Full refund mechanics are also covered by Paddle's Refund Policy.